Expert HubSpot help & support for your team
Choosing HubSpot is a big – and wise – decision, but that is only half the battle. Empower your troops with our tailored in-depth training and support.
You’ve made the decision to invest in HubSpot – smart move! But how do you make certain that you maximise your ROI and ensure that you really get the best out of the platform? HubSpot is a hugely powerful tool to have in your arsenal, but it can also be quite bewildering for you and your team. That’s where we can help.
Why choose Breckenridge?
As a UK-based certified HubSpot Platinum partner agency, we can give your teams the support they need to encourage adoption and get the very best out of HubSpot for your business.
With dozens HubSpot setups under our belt, we know how to avoid all the common setup mistakes that may cause you problems later down the road. We are also well-versed in auditing HubSpot platforms in order to identify areas of potential improvement. So whether you're just starting on your HubSpot mission, or the platform is already established in your business, we can help you to increase efficiency and drive scalable, predictable revenue.
Expert support for your team
Our deep knowledge of the HubSpot platform will help to unlock the full potential of the platform, giving your team the full power of HubSpot at their fingertips.
Data integrity & accuracy –
Support with importing or cleansing your contacts and companies in the CRM database, avoiding duplicates and enriching your database by filling in missing information.
Team adoption & training –
Skilling up your team to empower them in using the marketing tools and sales features within HubSpot better than ever before.
Effortless reporting & analytics –
Customise reporting and dashboards in HubSpot with all the data insights you need in one place, so you have the best business intelligence.
Expert integrations & custom builds –
Our highly-skilled technical team can work closely with you to discover, scope, build and support custom or native integrations to other software tools, giving you a seamless tech stack.
Customised team training
To get the best out of your HubSpot subscription, ensure your teams are trained so that they are confident – and consistent – in using the platform. We have a team of HubSpot specialists and are officially HubSpot Trainer Certified.
We customise training programs to your specific needs, structured by training silos or whole teams. We encourage small group training for collaborative learning, fostering understanding of team integration within HubSpot and driving active adoption.
How we deliver training
Although the scale and specifics of training will vary, our underlying process remains constant:
- Kick-off and discovery – we work with you to get an understanding of your current HubSpot use and what the goals and possibilities are for improvement. For new adopters this will focus on initial setup and basic training.
- Develop a training plan – together we will identify ‘HubSpot Champions’ within your business who will be at the centre of delivery for the company and/or teams. We then work with them to create a training plan that will ensure that all users are trained.
- Run training sessions – training is then delivered over an agreed period. We encourage in-person training where possible, but sessions can also be run remotely when teams are split over multiple locations.
- Debrief and support – once the full training programme has been completed, we will debrief the Champions and other senior stakeholders. We can also offer extended support and training programmes designed to ensure continued refresher training and support with future queries.
We don’t just walk away and leave you to it! Our team of HubSpot experts can be on hand to ensure that your team stays up to date with developments within the platform. We can also work with you on a longer term as part of a RevOps programme to help you to maximise the business benefits that your new insights bring.
Ready to start getting your team fully trained and raring to go?
Let’s talk about making that happen!
“We couldn’t be happier with Breckenridge and their support in moving us to HubSpot. They made the transition from our old CRM to HubSpot smooth and hassle-free. On top of that, they’ve been a huge help with our HubSpot website. The team is always responsive, full of great ideas, and delivers everything on time. Breckenridge has been a fantastic partner, and we highly recommend them!”
“After a successful migration onto HubSpot from our legacy tech stack it was essential our teams retained a good level of support so that the business continues to feel the benefit of the new CRM. The team at Breckenridge are knowledgeable and proactive, often suggesting improvements in process or CRM use before we realise it is possible.”
"Breckenridge are a team of highly skilled HubSpot specialists who I've had the pleasure working with for a number of years, firstly in-house and later independently with clients who are starting their CRM journey. The team are friendly, approachable, honest, and personable."
"We truly appreciate Breckenridge’s flexibility in being available to support us in the US and in the UK and troubleshoot any system issues we may be having quickly. Most recently I have been super impressed with the team's support on implementing products into our sales deals and their work on building custom calculated properties to feed into some bespoke pipeline reporting. I wouldn't hesitate to recommend Breckenridge to any company looking for a partner to help them get the most out of HubSpot to support their businesses growth."
"We genuinely see the team as an extension of our own. They are trusted advisers who collaborate closely with us on our shared business objectives, providing insightful guidance every step of the way. Ross, Chris, and the wider team are truly on the pulse when it comes to the latest in marketing, SEO, and AI-driven strategies. Their proactive approach ensures our efforts consistently keep pace with evolving martech trends and challenges. We value their partnership highly."
"Although we’d been using HubSpot for several years, we weren’t taking full advantage of its capabilities. Breckenridge supported us in redesigning our website, refining our content strategy, and implementing automation to better connect our marketing and sales processes. The project has been handled efficiently, and the team’s technical insight across their respective areas has proved genuinely useful."
"I Have been blown away by their skill to implement everything I have asked for, needed and better yet, I have been shown things I didn't event know could be done.
"Breckenridge have supported me in building processes to help the business grow at a very very efficient pace."
"The skill set, experience and support that Breckenridge offers has been a key part of helping us bring our vision to reality for the website and business system development at Sealpac UK. Collaborating with the team and tapping in to the extensive resources allows us to move forward whilst getting the best from both sides. Breckenridge have helped to create the standards and tools, enabling our business the agility to adapt and grow at the same time."
"They understand our B2B business and how we want to utilise HubSpot to enhance our activities. I would recommend Breckenridge to any business looking to improve their marketing, sales, delivery and management processes. Nothing is too much trouble, and they have answers to all our questions, no matter how technical."
“It has been a rollercoaster, and I’m delighted that launching Altuent internally was definitely a high moment for us. The team has very warmly received the new visual design of Altuent, and I am confident that as we bring the brand to life with our partners and clients, it will have a similar impact.
"Thank you for all your support, creativity, and hard work over the past few months. We really appreciate it!”
