VTCT Skills is a market-leading specialist Awarding Organisation for the vocational and technical education sector. Their systems manage the entire certification and qualification lifecycle for over 120,000 learners and 3,000 training centres across 18 sectors.
The challenge
VTCT has a very large and complex database of clients, training centres and locations. Their core operational platform was based on a heavily customised, on-premise instance of Microsoft Dynamics and, due to the nature of the personal data involved, there is a very high degree of security involved. Significant obstacles existed: the instance's on-premise nature and stringent security protocols had caused all previous HubSpot integration attempts to fail.
What we delivered
- Workshops consulting directly with VTCT's internal IT team and key stakeholders.
- Scoped, architected, developed, and deployed a customised Node.js application
- Engineered the solution to run securely on their existing on-premise server
- Met all complex security, functional, and data-mapping requirements
- Deployed an application with full data synchronisation for all core entities
- Ensured high availability and seamless data flow between the two systems
- Training and support for the internal teams maintaining Hubspot going forwards
Critical integration
The primary objective was to integrate the on-premise Microsoft Dynamics system, which served as the central repository for all learners, centres, sub-centres, roles, and qualifications, directly with HubSpot. This required a custom solution that could operate securely within VTCT's existing server environment without compromising their security protocols. All previous attempts by other parties had failed to meet the necessary requirements.
The integration has operated with high availability for almost a year, providing VTCT with a unified, reliable, and continuously synchronized data source in HubSpot.
Our impact
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Continuous, real-time synchronisation of data to HubSpot with flawless operation
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Established a single, unified source of truth for all operational data in HubSpot
- 100% adherence to VTCT's stringent on-premise security protocols
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Significantly enhanced operational efficiency and across all teams
The project's stability and success were so definitive that VTCT is now proceeding with a full migration. They are planning to retire the costly legacy Microsoft Dynamics system entirely, centralising their operations in HubSpot. This move establishes a single source of truth and significantly enhances long-term operational efficiency.