VTCT Skills is a market-leading specialist Awarding Organisation for the vocational and technical education sector. Their systems manage the entire certification and qualification lifecycle for over 120,000 learners and 3,000 training centres across 18 sectors.
The challenge
VTCT has a very large and complex database of clients, training centres and locations. Their core operational platform was based on a heavily customised, on-premise instance of Microsoft Dynamics and, due to the nature of the personal data involved, there is a very high degree of security involved. Significant obstacles existed: the instance's on-premise nature and stringent security protocols had caused all previous HubSpot integration attempts to fail.
The outcome: system unification and full legacy retirement
The integration has operated with high availability for almost a year, providing VTCT with a unified, reliable, and continuously synchronized data source in HubSpot.
The project's stability and success were so definitive that VTCT is now proceeding with a full migration. They are planning to retire the costly legacy Microsoft Dynamics system entirely, centralising their operations in HubSpot. This move establishes a single source of truth and significantly enhances long-term operational efficiency.
