Breckenridge Privacy Policy

This Privacy Policy governs the manner in which Breckenridge and Viana Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.breckenridge.agency website ("Site"). This privacy policy applies to the Site and all products and services offered by Breckenridge and Viana Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Breckenridge and Viana Ltd may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide through analytic tools to improve our products and services. 
  • To send periodic emails
    We may use email addresses to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system.

You can choose to disable the Lucky Orange Service here. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.

This website uses the web analysis service Lucky Orange to analyse and regularly improve the use of our website. The statistics we acquire allow us to improve our website and make it more accessible for you as a user. Lucky Orange is Privacy-Shield certified and the legal basis for the use of Lucky Orange under GDPR is Art. 6 Para. 1 (1) (f). 

Cookies are stored on your computer and transmitted to servers of Lucky Orange LLC in the USA for the use of this service. It is possible to prevent the storage of cookies using the settings in your browser. You can prevent the use of Lucky Orange by activating an opt-out cookie via the following link: https://privacy.luckyorange.com.

This website uses Lucky Orange in the IP masking mode. This shortens IP addresses for further processing and prevents direct reference to persons. The IP address transmitted by your browser using Lucky Orange will not be merged with other data collected by us. Information about data protection from Lucky Orange is available at https://www.luckyorange.com/legal/privacy

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Breckenridge and Viana Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 
Breckenridge
Old Bond Store 
Back of the Wall 
Southampton 
Hampshire 
SO14 3HA 
023 8043 3348 
hello@breckenridge.agency

This document was last updated on December 06, 2021